System Engineer – IT Security

About the Role

Responsibilities

On-site Technical Coordination

• Act as the primary technical point of contact at the customer site, ensuring effective communication and coordination between remote security teams across different geographies and the customer’s IT personnel.

Network Engineering & Maintenance

• Independently perform network engineering tasks, including configuration, troubleshooting, and optimization, to maintain a secure and resilient network infrastructure.

Vulnerability Management & Patching

• Proactively identify, assess, and manage vulnerabilities across customer systems and networks.
• Plan and execute patch management cycles to ensure systems remain secure and up-to-date.

Cybersecurity Implementation Support

• Collaborate with remote cybersecurity teams to implement security solutions by understanding the customer’s environment and providing critical on-site support.

Incident Response & Support

• Assist in monitoring and responding to cybersecurity alerts.
• Provide on-site support for incident response activities, including initial analysis and mitigation efforts.

Customer Environment Understanding

• Develop a deep understanding of the customer’s IT infrastructure, applications, and security requirements to effectively tailor and implement cybersecurity solutions.

Security Policy Assistance

• Support the implementation and enforcement of security policies on-site, ensuring alignment with customer requirements and cybersecurity frameworks.

Reporting & Documentation

• Provide regular updates to both remote teams and customers regarding security posture, ongoing activities, identified risks, and operational issues.
• Arrange and coordinate meetings, diligently record minutes of meetings, and prepare agenda points.

Adherence to Standards

• Ensure on-site operations comply with relevant national and international cybersecurity standards, regulations, and best practices, including NIST, ISO 27001, and CIS Controls.

Eligibility

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Experience

• Minimum 3 years of experience in IT security, network engineering, or system administration with a strong focus on cybersecurity.
• Proven experience in patch management and vulnerability remediation.
• Familiarity with analyzing logs from various sources such as network devices, servers, and applications for security incident detection.
• Experience with scripting languages such as Python or PowerShell for automation and tool development is highly desirable.

Technical Skills

• Strong understanding of networking principles and protocols including TCP/IP, routing, switching, and firewalls.
• Solid knowledge of Windows and Linux operating systems, system administration, common threats, and vulnerabilities.
• Familiarity with cybersecurity frameworks such as NIST, ISO 27001, and CIS Controls.

Soft Skills

• Excellent communication, presentation, and interpersonal skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Demonstrated ability to build and maintain strong professional relationships with senior stakeholders and customer personnel.
• Professional, courteous, cooperative, and a strong team player with high integrity and problem-solving capabilities.
• Ability to work independently and manage multiple tasks effectively in a dynamic on-site environment.

Language Proficiency

• Multi-lingual proficiency with good English communication skills and strong local language proficiency for each location.
  • Example: Tamil for Chennai/Tuticorin, Tulu/Kannada for Mangalore, Odia for Paradip, etc.

Desired Eligibility

Preferred Certifications

• Certifications such as CCNA Security, CEH, and CompTIA Security+ will be considered an added advantage, though not mandatory.

Travel

Communication